Shipping & Return Policy

Shipping Policy

At TheIndorug, we believe your products should arrive at your doorstep without any additional cost. That's why we offer *Free Shipping* nationwide. No matter what you order, it will be delivered right to your door. We’ve partnered with reliable delivery services like FedEx and DHL, ensuring coverage across all zip codes. Once production is complete, your order will be shipped and delivered within 5-7 days. You'll also receive a shipping notification from us to keep you updated on the delivery status.

Return Policy

We accept returns only if you receive a defective or incorrect product. If this occurs, please notify us at hellotheindorug@gmail.com within 24 hours of delivery. Once we receive the returned item at our warehouse, we will process your refund. Please note, all refunds are issued exclusively via PayPal.

Exchange Policy

If you would like to exchange a received product, please email us at hellotheindorug@gmail.com within 24 hours of delivery. Please note that for exchanges, you will be responsible for covering the shipping costs of the new product.

If you have any further questions, feel free to email us at hellotheindorug@gmail.com. Our team will be happy to assist you!